Terms & Conditions

Last Updated: October 2, 2024

Welcome to Revelation Resorts!

At Revelation Resorts, we excel in guiding you through selecting and reserving diverse travel adventures. It’s important to note that while we offer a reservation platform, we do not operate as a travel agent or directly provide the experiences you book. Instead, your agreements are with external entities whose services you secure via our platform.

The Terms and Conditions set forth herein are designed to thoroughly inform you of your rights when using our services, as well as the boundaries of those rights and the resolution of disputes. By utilising Revelation Resorts’ offerings, you signify your complete comprehension of and agreement with these Terms and Conditions. If you find any clause unacceptable, we kindly ask that you refrain from using our platform.

For these Terms and Conditions:

  • Company: In this policy, when referring to “Company,” “we,” “us,” or “our,” it pertains to Oasis Revelation registered at Rua da Alfandega, no 10, 4A District: Island of Madeira Municipality: Funchal Parish: Funchal (See) 9000 059 Se with an office headquartered at Av. Duque de Loulé 110, 1050-045 Lisbon, Portugal, which holds responsibility for your information under these Terms and Conditions.
  • Device: Any internet-connected device, including but not limited to a phone, tablet, computer, or any other device capable of accessing Revelation Resorts and its services.
  • Service: Denotes the Service provided by Revelation Resorts as outlined in the corresponding terms (if available) and on this platform.
  • Third-party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
  • Website: The website of Revelation Resorts is accessible via this URL: https://revelationresorts.com/.
  • You: An individual or entity registered with Revelation Resorts to utilise the Services.

1. Service Structure

1.1. Our Terms and Conditions, including our Privacy Policy, prescribe the contractual obligations and rights related to using Revelation Resorts’ offerings via our reservation platform. This encompasses our primary website, associated domains, mobile applications, and other digital interfaces.

1.2. Within these terms, “User” is an umbrella term for any individual or entity that engages with the services we facilitate. Please be aware that while we serve as a mediator for your bookings, third-party suppliers deliver the actual tours, tickets, or experiences.

1.3. Should you require support, our ‘Contact’ page is readily available for assistance. Additionally, our office welcomes direct correspondence for more personalised service inquiries.

1.4. By utilising our platform for any reservations, you confirm your understanding of and adherence to these Terms and Conditions. This affirmation is also considered binding for all other parties involved in the reservation.

1.5. Revelation Resorts maintains the right to revise these Terms and Conditions periodically. We entrust you to review the latest iteration periodically to remain informed.

2. Engagement with Services

2.1. Engagement with our services entails:

A confirmation that all personal details and information provided are complete and current.
An affirmation of being no younger than 13 years of age.

2.2. Please note that Revelation Resorts consciously avoids collecting data from individuals younger than 13 years of age.

2.3. By agreeing to these terms, you are asserting that no restrictions have been imposed on you by Revelation Resorts against using our services, that you will not create numerous accounts, and that you possess the legal capacity to enter into this agreement without breaching any other obligations.

2.4. We reserve the discretionary right to deny access or usage of our services for any behaviour that contravenes these Terms or any other reason deemed justifiable by our governance standards.

2.5. The content found on our website should not be interpreted as an endorsement from Revelation Resorts, and it should be accessed and relied upon at your own risk due to the potential for inaccuracies or outdated information.

3. Account Management

3.1. To access specific functionalities, you may need to create an account with Revelation Resorts. You must keep your account details confidential. You’re accountable for any action taken under your account, and falsely representing yourself as another individual is expressly forbidden.

3.2. We retain the authority to terminate or suspend your account if we determine that it has been associated with misuse or behaviours that violate our policies.

4. Conduct on the Website

4.1. Users are prohibited from engaging in activities that violate legal standards, using automated systems to interact with our website, evading restrictions, or uploading content that may harm Revelation Resorts or its users.

5. Communications

5.1. Engaging with our services involves various forms of electronic communication. You may opt out of promotional messages, but updates regarding reservations are considered part of the service and will be provided as necessary.

5.2. Revelation Resorts believes in transparent communication and may share information about new offerings, updates, and promotions with our community through affiliate partnerships.

6. Content Creation and Sharing

6.1. We welcome your contributions to our platform, such as reviews, comments, and content submissions. By providing content to our platforms, you grant Revelation Resorts a broad licence to use, adapt, and share this content across our services and communications.

7. External Link Disclaimer

7.1. Our website may contain links to external sites for additional resources. These links do not imply our endorsement of the content, and we bear no responsibility for the information provided on these third-party platforms.

8. Proprietary Rights

8.1. The content displayed on the Revelation Resorts website, including text, graphics, logos, and all other intellectual property, is owned by or licensed to Revelation Resorts and is protected from unauthorised use. Displayed trademarks and service marks belong to their respective owners and do not imply a partnership or endorsement.

9. Reservations and Service Agreements

9.1. Booking a reservation through Revelation Resorts involves adhering to our terms and those established by the third-party suppliers. You interact directly with these suppliers via our platform to finalise your service arrangements.

10. Financial Transparency

10.1. Our pricing is designed to be clear and understandable, with any changes communicated before booking confirmation. Currency conversions used for pricing are indicative and may fluctuate, with payment processing completed according to specified methods.

11. Booking Adjustments

11.1. We support flexibility in your travel plans, offering clear guidelines for any necessary modifications or cancellations. We advocate for purchasing comprehensive travel insurance to cover potential costs related to these changes.

12. Travel Documentation and Compliance

12.1. The traveller must ensure that all necessary documentation for your journey, including but not limited to visas, passports, and insurance, is valid and appropriate for your intended destinations. Revelation Resorts provides guidelines and assistance, but ultimately, you are responsible for obtaining and verifying these documents.

12.2. Please be aware that travel requirements can be subject to change. Therefore, you should consult with relevant authorities or governmental websites well before your travel dates to stay informed of the latest entry and exit stipulations.

12.3. Revelation Resorts encourages travellers to be mindful of their destinations’ health advisories and vaccination requirements. Scheduled consultations with healthcare providers are recommended to address any travel health needs.

13. Limitation of Liability

13.1. Revelation Resorts takes great care in curating accurate and reliable content. However, we cannot guarantee that all information and services provided through our platform will be error-free. Liability for direct or indirect consequences of any inaccuracies or service interruptions is limited as outlined in these Terms and Conditions.

13.2. Our responsibility extends only to the services directly controlled by Revelation Resorts. We are not liable for the actions or failures of third-party suppliers or unforeseen events that may impact your travel experience.

13.3. Revelation Resorts disclaims any responsibility for incidental or consequential losses or damages arising from using our platform or failing to provide services.

14. User Indemnification

14.1. As a user, you agree to protect and compensate Revelation Resorts and its affiliates from any responsibility, claims, costs, losses, or damages, including legal fees, that may arise from your use of our services, your breach of these Terms, or any other misuse or misconduct under your account.

15. Service Restrictions

15.1. Services provided by Revelation Resorts are not available to residents of certain countries due to legal restrictions, international sanctions, or other regulatory limitations. Our full Terms and Conditions document outlines the specific regions these restrictions affect.

16. Engagement and Customer Support

16.1. Revelation Resorts is dedicated to maintaining open lines of communication with our users. For any inquiries or support, please use the following methods:

16.2. Our customer service team is committed to providing timely and helpful responses to ensure your satisfaction and address any issues related to the use of our services.

16.3. For more in-depth support or to address specific concerns, you may also request direct communication with our customer service representatives, who can provide personalised assistance.

17. Amendments to the Terms

17.1. Revelation Resorts reserves the right to modify these Terms and Conditions anytime. Unless otherwise stated, all amendments will be effective immediately upon posting to our platform.

17.2. We encourage you to review these Terms regularly to ensure you are aware of any changes. Your continued platform use after such changes will constitute your consent to the updated Terms.

17.3. In the case of significant amendments that fundamentally change the nature of the services or the terms they are provided, we will endeavour to notify you through the contact details in your account.

18. Acknowledgment of Terms

18.1. By using the services of Revelation Resorts, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Your acceptance is reaffirmed each time you make a reservation or use our platform’s service.

18.2. These Terms constitute the entire agreement between you and Revelation Resorts regarding using our services, superseding any prior agreements or understandings.

18.3. If any provision of these Terms is unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect and enforceable.

19. Governing Law and Dispute Resolution

19.1. These Terms and Conditions, and any dispute arising out of or related to the services provided by Revelation Resorts, will be governed by the Portugal jurisdiction’s laws where Revelation Resorts is headquartered, without regard to its conflict of law provisions.

19.2. Any disputes arising under these Terms and not resolved through customer support or mediation will be settled through binding arbitration or a court of competent jurisdiction in Portugal.

Closing Remarks

Thank you for choosing Revelation Resorts as your guide to exploring the world. We are committed to providing you with exceptional service and memorable experiences. Please do not hesitate to contact us if you require further clarification on any of the above terms. Your adventures await; we’re here to ensure your journey is seamless and fulfilling. With Revelation Resorts, embark on your travels with confidence, knowing you have a dedicated team ready to support you every step of the way.

Contact Information

For any inquiries, feedback, or additional support, you are welcome to reach out to us via the designated channels:

Our customer service team is available to provide the guidance and assistance you need, ensuring your experience with Revelation Resorts is extraordinary.